WALTER JACOBSON: who do you look like? UPS DRIVER ANGEL CORREA: interview continued at pick up time on his route inside the Wrigley Building. PATRICK CREADON: interviews a barber while getting his own hair cut. UPS DRIVER ANGEL CORREA: interview continued at UPS WAREHOUSE at Jefferson and Roosevelt Road.
00:00Copy video clip URL Static.
00:05Copy video clip URL Ahdee and videographer Patrick Creadon are in an elevator commenting on the security camera’s invasion of privacy. They exit elevator and walk through an office building to record news anchor Walter Jacobson.
01:07Copy video clip URL Video drop outs. Stop/re-start digitizing. Ahdee pretends to walk into a cash dispenser.
01:29Copy video clip URL Interview with Fox 32 news anchor Walter Jacobson who is asked if anyone ever tells him he looks like someone famous. “Yeah, a lot of people tell me I look like Walter Jacobson.”
01:54Copy video clip URL Static.
01:55Copy video clip URL B-roll of a wall clock.
02:16Copy video clip URL Creadon is in a barber shop interviewing the barber who introduces himself as Joe. Creadon gets into the barber’s chair and records himself getting a hair cut. He removes his hat and headphones and decides how he wants his hair cut.
03:47Copy video clip URL Video drop outs. Stop/re-start digitizing. Creadon asks Joe what he likes about his job: the people, learning what they feel about current events. He is kind of like a sounding board. He talks about the big news of the day, the floods. Creadon has Joe turn the chair around so he can shoot directly into the mirror.
05:41Copy video clip URL Creadon readies his shot as Joe starts cutting his hair. They talk about Chicago Slices being a new show. As Joe cuts, Creadon asks if he’s ever cut hair while being interviewed. Yes, for newspapers. Joe says he gets celebrities in but can’t say who. He respects their privacy.
07:21Copy video clip URL Joe mentions that he’s been cutting hair for twenty years and that he got started while a kid in Europe (Italy). His father thought hair cutting would be a good trade for him. He says it’s challenging to keep his customers happy. But when you see a customer you see a friend. He comments he’s known Creadon for about 4 years. Customers are more than customers for him.
09:16Copy video clip URL Joe stops cutting Creadon’s hair to take a phone call.
09:58Copy video clip URL Creadon comments that if you’re at the same place long enough people get to know you. Joe comments that nothing in life is easy, you have to work at establishing yourself. He says he’s been in the Wrigley Building 17 years. Joe continues cutting Creadon’s hair.
11:49Copy video clip URL Creadon asks if the popularity of salons hurts Joe’s business. Joe thinks they do and that barber shops are on the way out. A shoe shine guy enters with Creadon’s boots and comments on their uniqueness. Creadon says he bought the boots in Australia. They try to figure out how Creadon can pay without interrupting the hair cut. Joe says he’ll pay for the shoe shine out of the cash register and that Creadon can settle up with him when he pays for the hair cut.
13:26Copy video clip URL Video drop outs. Creadon asks if Joe cuts women’s hair. He does, but not often because the shop is masculine and attracts mostly men. He does not think there’s a difference between cutting men’s and women’s hair, the only difference is technique and the fact that you can create more with women. Creadon continues photographing Joe cutting his hair.
15:01Copy video clip URL Joe asks how long it’s been since he’s seen Creadon. A while. Creadon talks about having been in Australia and Los Angeles. They engage in chit chat as Joe continues cutting Creadon’s hair.
15:44Copy video clip URL Joe tells the story of the first time he cut someone’s hair. He was a child of 7 or 8 and cut all the hair off of his friend. He says he used clippers and explains how clippers work warning that if you don’t use them right you end up pulling the person’s hair and it’s painful. He comments that an adult supervised his first hair cut and that he was not nervous; he was too young to be nervous. It was more of a challenge than an intimidation.
17:42Copy video clip URL Joe and Creadon chit chat about the healthy aspects of competition. Joe comments that a person should never be too old to learn. Creadon asks Joe who in his field he admires. Joe responds that today there are no barbers only cutters and that the trade is more technical now then it was in the 1950s.
19:21Copy video clip URL Video drop outs. Stop/re-start digitizing. Joe continues cutting Creadon’s hair while Creadon shoots. Joe comments that he still relies on mirrors to check his work.
21:09Copy video clip URL Craedon comments that this is one of the toughest things he’s ever tried to shoot. Joe suggests Creadon shoot with two hands and explains that he is ambidextrous. Joe tells the story of having his hand badly burned as a child and being forced to learn to use his other hand while he healed.
25:14Copy video clip URL Joe says he does not cut his own hair. He trades hair cuts with a fellow barber-friend. Creadon tries telling a hair joke about barbers not being able to cut their own hair, but messes up the delivery.
28:45Copy video clip URL Joe points out the cowlick on Creadon’s head. He says everyone has at least one cowlick, the place on the head where the hair pattern originates. He describes it as the beginning of knitting. Joe takes Creadon’s camera to point out the cowlick.
30:45Copy video clip URL Video and audio drop outs. Stop/re-start digitizing. Joe continues pointing out Creadon’s cowlick.
30:51Copy video clip URL Video and audio drop outs. Stop/re-start digitizing.
31:22Copy video clip URL Joe finishes up Creadon’s hair cut. Creadon’s reaction: I think I look a lot better! There’s something about a hair cut, you feel clean. Joe comments that customers like the conversation with a barber and enjoy the feel of someone playing with their hair. Creadon checks over Joe’s work.
34:25Copy video clip URL How do you remember how every customer likes his hair cut? It comes natural. How many hair cuts do you give in a day? It depends on the day. The hair cut is over. Joe cleans up Creadon and comments that he got his hair cut and his shoes shined, he’s been cleaned head to toe.
36:37Copy video clip URL Joe signs off commenting that his shop is on Michigan Avenue right by the bridge.
36:54Copy video clip URL B-roll of the hallway leading into the barber shop.
37:10Copy video clip URL New location. Creadon is in an elevator with Angel Correa, the UPS driver from tape 14090. Correa explains his schedule for today. Lots of video drop outs. Correa explains he has about 35 pick up accounts in the Wrigley Building.
39:09Copy video clip URL Correa picks up a package left outside an office door for him. He explains the shipping options. Correa explains that at the end of the day he needs to call the UPS call center and check in to report his completed routes and see if another driver needs help finishing up.
40:25Copy video clip URL Correa explains in more detail where a typical day starts and ends for him. He says he stars at the NBC building in the morning and that he covers about 5 buildings downtown. His day ends with pickups at the Wrigley Building. He says his work involves a lot of walking and that on average he picks up about 300 pieces a day and delivers about 250-275 pieces at 80 delivery stops and 30 pick up stops. He comments on the value of his electronic DIAD because it lists the details of all his pick ups in order.
42:10Copy video clip URL Correa comments that he likes what he does and his work is definitely not boring even though he’s at the same buildings each day; but you have good days and bad days. He points out a UPS customer convenience drop box. He opens it and explains the billing sheets attached to the packages. He shows a prepaid UPS envelope and explains that option the company offers customers.
45:07Copy video clip URL Video drop outs. Stop/re-start digitizing.
45:18Copy video clip URL Correa describes how he started working at UPS starting part time as a loader right out of high school. When he turned 21, the minimum age for UPS drivers, he became a driver. He explains that when you first start driving you have a supervisor with you showing the route. They train you on the truck. He says when he started he didn’t know how to drive a manual transmission vehicle so his father rented a Ryder truck and showed him how over a weekend in a parking lot.
47:08Copy video clip URL They get into a freight elevator and chit chat with the elevator operator. They exit onto the dock where Correa loads his truck with pick ups from his cart. He explains how he organizes the boxes in the truck: ground delivery in the back, next day air packages towards the front. He says UPS ships mostly ground delivery packages. Most commonly shipped are computers, papers, supplies, VCRs, stereos, TVs, tires for cars.
51:00Copy video clip URL B-roll shots of various warning and directional signs on the loading dock doors.
51:32Copy video clip URL Correa laughs as a postal worker sings his praises.
52:02Copy video clip URL Video drop outs. Stop/re-start digitizing. Correa continues loading his truck with pick ups from the Wrigley Building. B-roll of various packages on then truck.
53:06Copy video clip URL Correa explains the various shipping options for customers: guaranteed next day, 2nd day air, and 3rd day.
54:21Copy video clip URL B-roll of the license plate on Correa’s truck. Correa reviews his DIAD and how he can review all of his stops from the day. He says the DIAD also serves as his time card for punching in and out of the day. He says the most packages he picked up in a day is 1,200 pieces around Christmas season.
57:19Copy video clip URL Video drop outs. Stop/re-star digitizing.
57:22Copy video clip URL Correa calls his call center to let them know he is finished for the day and to see if there are any more assignments for him.
59:02Copy video clip URL Creadon gets into the UPS truck with Correa and they drive off along Lower Wacker heading back to UPS base distribution center where, he explains, loaders will unload the truck and sort all the packages. He says it takes about 20-minutes for drivers to check out.
01:00:53Copy video clip URL END